Refund Policy
A legal disclaimer
General product disclaimer
The content and products offered by B Bougee are not intended to diagnose, treat, cure, or prevent any disease or health condition. The statements and information on this website and on product packaging are for informational purposes only and have not been evaluated by the Food and Drug Administration (FDA). The information is not a substitute for professional medical or healthcare advice.
Medical and skin sensitivity warning
We are not doctors or medical professionals. Always consult your physician or another qualified healthcare provider with any questions you may have regarding a medical condition, especially before using new skincare products.
Individual results may vary depending on skin type, sensitivity, age, and application of the product. Even products containing natural ingredients can cause skin reactions in susceptible individuals.
Allergy and irritation warning
Every product on the B Bougee website includes a full list of ingredients. Customers with sensitivities or allergies to any listed ingredient should not use the product.
Before using any new product, always perform an allergy patch test on a small, discreet area of your skin to check for any adverse reactions. If irritation occurs, discontinue use immediately. B Bougee is not liable for any individual reaction to any particular ingredient.
Limitation of liability
By purchasing and using products from B Bougee, you acknowledge and agree that you are doing so at your own risk. B Bougee will not be liable for any damages, adverse reactions, or consequences resulting from the use or misuse of our products. This includes, but is not limited to, direct, indirect, special, or consequential damages.
Testimonials disclaimer
Testimonials found on this website and related social media accounts are a reflection of the individual user's experience. Individual results are not guaranteed and may vary. We do not claim, and you should not assume, that all users will have the same experience.
Manufacturing and labeling
B Bougee takes great care in the formulation and packaging of its products. However, the company is not responsible for any errors or omissions in the information provided. All products are for external use only. Avoid contact with eyes and do not ingest.
Refund Policy - the basics
Customer satisfaction is our priority, and we want you to be delighted with your B Bougee products.
Standard returns (unopened items)
If you are not completely satisfied with your purchase, you may return any unopened and unused product within [5] days of purchase for a full refund.
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To be eligible for a return, your item must be in its original packaging and in the same condition that you received it.
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The refund will be issued to your original payment method.
Refunds for opened or used items
Due to the hygienic and sanitary nature of our skincare products, we do not accept returns or offer refunds for items that have been opened or used, unless the product is damaged or defective upon arrival.
Damaged or defective items
If you receive a product that is damaged, defective, or incorrect, please contact us immediately at [bathandbougee@gmail.com] within [3] days of receiving your order. We will gladly arrange for a replacement or a full refund, and we will cover all associated shipping costs
Additional information
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Shipping fees: Original shipping fees are non-refundable.
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Processing time: Please allow [30] business days for your return to be processed and the refund to be issued after we receive the item.